YatraLoan

Privacy Policy

Last updated: July 2026

YatraLoan explains how information is collected, used, protected, shared, and retained when you use the app, account tools, website, and revolving credit line services.

Information We Collect

We collect information needed to create and manage your account, verify identity, assess eligibility, operate the credit line, support repayment, prevent fraud, and keep YatraLoan secure.

Identity and account details such as name, contact information, and government-issued ID information may be collected during onboarding.

Device, usage, security, transaction, repayment, and support information may be processed while you use the service.

How We Use Information

Information is used to review eligibility, provide the requested credit line service, show draw and repayment figures, process account activity, answer support requests, monitor platform safety, and comply with applicable obligations.

Where consent is required, it is requested through the app or service flow before the relevant processing takes place.

Storage and Security

YatraLoan uses administrative, technical, and organizational safeguards intended to protect information during storage, transmission, and account access.

Service data may be processed through systems associated with server.yatraloan.com. No digital storage or transmission method is completely risk-free, but we work to protect information from unauthorized access, loss, misuse, or alteration.

Sharing of Information

We may share information with service providers, verification partners, payment processors, technology vendors, risk-control partners, professional advisors, and authorities when required by law.

We do not sell your personal information. Partners are expected to handle information only for permitted service, legal, security, or operational purposes.

Data Retention

Information is retained for as long as needed to provide YatraLoan, manage accounts, meet legal and regulatory requirements, resolve disputes, prevent fraud, and enforce agreements.

Retention periods may differ depending on the type of information and the applicable obligation.

Your Choices and Rights

You may contact us for help with access, correction, account questions, or privacy-related concerns. Some information must be retained where required for legal, risk, audit, or repayment purposes.

You are responsible for keeping account information accurate and login credentials secure.

Children

YatraLoan is not intended for users under 18 years of age. We do not knowingly provide the service to minors.

Updates and Privacy Questions

We may update this Privacy Policy from time to time. Updated versions become effective when posted or made available through YatraLoan.

Privacy questions

For privacy or data-related questions, our support team is available Monday to Friday, 9 AM to 6 PM.

support@yatraloan.com